Hoodie Sizing Chart

Here is the SHRUG hoodie sizing chart measuring body width and length in centimetres, keeping in mind the oversized nature of the hoodies with these measurements.

T- Shirt Sizing Chart

Here is the SHRUG t-shirt sizing charts with measurements on the sizing chart being waist- centimetres and chest- inches, the t-shirts are less naturally oversized than the hoodies so if you want this look, think about sizing up!

Returns/Policy

Returns Policy:

We want you to be completely satisfied with your purchase. Here's how our returns process works:

Return Window: Items can be returned within 30 days of purchase in original, unworn condition with all tags attached.

How to Initiate a Return:

Please fill out the returns form enclosed within your parcel.

We recommend the parcel to be sent by tracked delivery to prevent any loss or delays for your refund/exchange, please keep proof of postage.

we will review the overall condition of the product that is returned and see if it is eligible for a refund/exchange, any item not able to be resold will be sent back.

we do not cover or refund any shipping costs, we will cover the cost of exchange shipping back to you.

Please enclose your returns form with your order and that it clearly states if you would like an exchange or return.

Send your return/exchange back to us to the address below:

Shrug (Returns)

Unit 4B Bramfield Place Farm,

Bramfield,

Hertford,

Hertfordshire,

SG14 2FD

Contact our customer service team at shrugthreads@outlook.com.

Refund Timeline: Once we receive and inspect your return, refunds are typically processed within 5-7 business days. The refund will be credited to your original payment method.

Contact Us: Have questions? Reach out to our team at shrugthreadz@outlook.com and we'll be happy to help.

Shipping

Please allow 1-3 working days for processing your order. All orders are print on demand so this includes printing and packing times. Once processed they will be shipped for delivery.

Shipping times 1-2 working days

Shipping times are set by the service providers we partner with.Times shown are approximate and can be extended, with any problems, again please contact us.

Ethos

SHRUG is a unisex clothing brand with our mission centred around this, our garments are curated for skatewear with no gender regulation, as seen in our sizing guides and models. Our clothes are purely for anyone who is interested in our digitally illustrated garments!

AI has not and will not be in any-way affiliated with SHRUG from design creation to print and so forth.

Privacy and ease is of upmost importance, personal details are kept private. Email newsletters will not be incessant for our subscribers.

Thankyou for your time!

Contact

Our email is the main source of contact for all enquiries and information: shrugthreadz@outlook.com